ITCS Outages

[Scheduled] Staff server: Staff server reboot

Sun, 08 Nov 2009 00:00:00 -0500

Due to a misconfiguration, this machine wasn't rebooted with the correct kernel. This reboot will resolve this. This is tentative pending some coordination.

Status: Scheduled
11/08/2009 12:00 AM - Start Time
UNKNOWN FIX TIME

Staff server: Staff server reboot

Sat, 07 Nov 2009 00:01:00 -0500

Atlantis will be rebooted to get a new kernel. It is used by IT staff only and will not affect end users.

Status: Maintenance Completed
11/07/2009 12:01 AM - Start Time
11/07/2009 12:08 AM - Resolved Time

[Scheduled] SAIP data syncing: MCommunity SAIP driver upgrades

Sun, 08 Nov 2009 00:00:00 -0500

The SAIP Back Channel and Event Channel drivers, along with some supporting scripts, will be updated.

Status: Scheduled
11/08/2009 12:00 AM - Start Time
11/08/2009 01:00 AM - Estimated Fix Time

[Scheduled] CTools: CTools jvm upgrade and CTools UMIAC settings improvement

Sat, 07 Nov 2009 05:00:00 -0500

The changes will occur during the standard scheduled CTools downtime. Otherwise, no end-user-noticeable changes.

Status: Scheduled
11/07/2009 05:00 AM - Start Time
11/07/2009 05:20 AM - Estimated Fix Time

Remedy ARS trouble ticketing system: Remedy ARS server patch application

Fri, 06 Nov 2009 18:00:00 -0500

Remedy ARS trouble ticketing system will be unavailable for patch applications.

Status: Maintenance Completed
11/06/2009 06:00 PM - Start Time
11/06/2009 06:31 PM - Resolved Time

Telephones/VoiceMail: UM Voice Mail System

Thu, 05 Nov 2009 08:00:00 -0500

User's will not be able to leave nor retrieve Vmail Messages from the UM Voice Mail System. Call Pilot User only, not Exchange User's. Menu and Announcement Services have been rerouted temporarily, until Service is restored. UM Voice Mail Service is restored. Staff will investigate as to what caused the Outage. Sorry for any inconvenience this may have caused.

Status: Service Restored
11/05/2009 08:00 AM - Start Time
11/05/2009 08:30 AM - Resolved Time

Statistics and Computation Service: Statistics and Computation Service Pool Restart

Wed, 04 Nov 2009 22:00:00 -0500

These machines will be rebooted to install a new kernel that prevents an exploit that was announced today. gauntlet will be rebooted at 10pm for testing, the other two will be rebooted after midnight.

Status: Maintenance Completed
11/04/2009 10:00 PM - Start Time
11/04/2009 11:48 PM - Resolved Time

Login and SFTP pool: Login/SFTP Pool Rebooting

Wed, 04 Nov 2009 21:50:00 -0500

These machines will all be rebooted to install a new kernel that is patched to prevent a security vulnerability announced today. Users will be disconnected from these machines and will have to re-establish their connection.

Status: Maintenance Completed
11/04/2009 09:50 PM - Start Time
11/04/2009 10:15 PM - Resolved Time

Connectivity (external to U-M): UMVPN Software update

Fri, 06 Nov 2009 05:00:00 -0500

Active VPN connections to one of the two new VPN concentrators (192.12.80.170) will drop. VPN sessions through the old VPN concentrator (141.211.255.196) will not be affected.

Status: Maintenance Completed
11/06/2009 05:00 AM - Start Time
11/06/2009 05:00 AM - Resolved Time

Windows (Campus Forest): UMROOT Service Degradation

Tue, 03 Nov 2009 17:00:00 -0500

We will be taking one of the UMROOT domain controllers offline starting at 5:00 in order to perform an Active Directory DR procedure. We expect that this will disconnect some Outlook users. Outlook users should simply restart the application.

Status: Maintenance Completed
11/03/2009 05:00 PM - Start Time
11/04/2009 01:30 AM - Resolved Time