ITCS Outages

[Scheduled] NTP: NTP server restart

Wed, 25 Nov 2009 00:00:00 -0500

None.

Status: Scheduled
11/25/2009 12:00 AM - Start Time
11/25/2009 01:00 AM - Estimated Fix Time

IMAP E-mail: mail.umich.edu certificate update

Mon, 23 Nov 2009 14:30:00 -0500

None. New connections will use the new certificate.

Status: Maintenance Completed
11/23/2009 02:30 PM - Start Time
11/23/2009 03:00 PM - Resolved Time

[Scheduled] Cisco Unified Contact Center (formerly IPCC) Maintenance: Telephones/VoiceMail: Cisco Unified Contact Center (formerly IPCC) Maintenance

Mon, 23 Nov 2009 18:00:00 -0500

24x7 Cisco VoIP ICD Groups will fall back to their Hunt Groups to keep taking calls while maintenance is performed on CUCCX (IPCC) server. The maintenance will be performed after business hours to minimize impact to customers.

Status: Scheduled
11/23/2009 06:00 PM - Start Time
11/23/2009 10:00 PM - Estimated Fix Time

Connectivity (within U-M): Wireless network maintenance

Sun, 22 Nov 2009 03:30:00 -0500

The wireless controllers providing service to the following buildings will experience an outage on Sunday morning. There will be no wireless service in these buildings during the maintenance window. This is due to electrical work being performed at the LSA building. School of Public Health Markley Residence Mosher Jordan Residence Stockwell Residence Bursley Hall Arbor Lakes Stamps Auditorium Law Quad Law School and courtyard

Status: Maintenance Completed
11/22/2009 03:30 AM - Start Time
11/22/2009 06:30 AM - Resolved Time

Connectivity (within U-M): LSA Building scheduled network outage

Sun, 22 Nov 2009 04:00:00 -0500

All networks located in the LSA building will experience an outage on Sunday morning starting at 04:00 The distribution switches will be down due to electrical work in the BDF.

Status: Maintenance Completed
11/22/2009 04:00 AM - Start Time
11/22/2009 06:05 AM - Resolved Time

Connectivity (within U-M): Central Campus Virtual Firewall maintenance

Sun, 22 Nov 2009 00:00:00 -0500

We will be shutting down Virtual Firewall servers in the LSA building on Sunday morning starting at Midnight. All traffic should fail over to cluster members in SEB. All three central campus clusters are affected. Outages should be minimal. This is due to a planned electrical outage in the LSA Building.

Status: Maintenance Completed
11/22/2009 12:00 AM - Start Time
11/22/2009 06:15 AM - Resolved Time

Connectivity (within U-M): r-LSA scheduled outage

Sun, 22 Nov 2009 04:00:00 -0500

We will be shutting down the r-LSA router on Sunday morning. This is due to electrical work being performed in the LSA Building. Traffic should fail over to the r-SEB router during the outage although some service interruptions will occur when it goes down and again when it comes back up.

Status: Maintenance Completed
11/22/2009 04:00 AM - Start Time
11/22/2009 06:15 AM - Resolved Time

IMAP E-mail: IMAP backend software update -- deerhunter

Fri, 20 Nov 2009 23:59:00 -0500

Users will not be able to connect or read email while the server is restarted. Incoming mail will be queued and delivered following maintenance. The server is expected to be unavailable for less than 15 minutes during the maintenance window. To see the server where your mail is currently stored use: https://accounts.www.umich.edu/umce-bin/imap

Status: Maintenance Completed
11/20/2009 11:59 PM - Start Time
11/21/2009 12:43 AM - Resolved Time

Connectivity (within U-M): Family Housing DSL service problems

Thu, 19 Nov 2009 15:00:00 -0500

We were seeing intermittent service failures for some DSL customers in Northwood.

Status: Service Restored
11/19/2009 03:00 PM - Start Time
11/19/2009 03:00 PM - Resolved Time

Kerberos: Kerberos administrative server restart

Sat, 21 Nov 2009 00:01:00 -0500

The latest version of the kerberos password quality plugin will be installed, requiring a brief restart of the kerberos administrative server process. During this time, anything that creates, deletes or modifies kerberos principals will not be able to do so. This includes creating uniqnames and changing passwords. The restart will be brief.

Status: Maintenance Completed
11/21/2009 12:01 AM - Start Time
11/21/2009 12:11 AM - Resolved Time